Processes and digital tools
Business processes
I look at where enquiries come from and what happens next. Together, we decide who picks them up, when to contact the customer and how to hand the job over.
- Enquiry intake and assignment
- Proposals and follow-up
- Job handover
HR and onboarding
I help define what new starters need to learn, where to find the materials and who will guide them. From an onboarding plan to internal training.
- Onboarding plan
- Guides and training
- Progress tracking
CRM and automation
I connect your CRM with the tools you use. We set up data transfers, reminders and task handovers so they don’t have to be handled manually each time.
- CRM setup
- Connected tools
- Automated tasks and reminders
Websites and landing pages
I build websites that make your offer and contact details clear. Enquiries can go straight to your CRM or another agreed workflow.
- Structure and content
- Mobile and desktop website
- Forms and enquiry intake
Web and mobile apps
When an existing tool is not enough, I work with you to design a web or mobile app. We start with what it needs to do and who will use it.
- Internal tools
- Customer apps
- A prototype to try
I work on what makes running your business harder.Using AI in design and delivery.
Let’s talk about what you need
Pavel Hédl’s studio
The studio
I’m Pavel, the person behind HÉDL Works.
HÉDL Works is my studio. My background is in sales, project management and working with people. I help businesses put the processes and tools they need for everyday work in place.
AI is one of my main tools. I use it in design, development and finding ways to simplify work. It lets me explore options and refine a solution faster. I lead the work and check it before handing it over.
In practice
What we can
put together.
- 01Enquiries
See who is handling them and what happens next.
- 02New starters
Materials, training and a clear onboarding plan.
- 03Repeated work
Data transfers and tasks you don’t have to enter again.
- 04Websites and apps
Tools connected to the way your team works.
Working together
First, let’s understand what you need.
- 01
Talk through the brief
What you’re dealing with, what you already use and what needs to change.
- 02
Agree the scope
I propose an approach, price and timeline. We also agree what to leave out for now.
- 03
Build the solution
I use AI to develop a proposal and first version. We review and refine it around a real use case.
- 04
Put it to work
I show you how to use what we’ve built. We can agree further changes as needed.
Working together